Privacy Policy

This Privacy Policy outlines how VONDER WERK GmbH, based in Duisburg/Germany, collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR)

Privacy Policy

VONDER WERK GmbH is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, you can be assured that it will only be used in accordance with this privacy statement and EU data protection standards.

1. Data Collection and Usage

To process and fulfill your requests regarding industrial raw materials, financial structuring, or retail orders, we collect the following "Request Data":

Identity Information: Name, surname, and company name.
Contact Information: Email address, phone number, and shipping/billing addresses.

Transaction Details: Products purchased (such as textile raw materials or consumer goods), quantities, and transaction history.

Payment Information: Payment status and method.

Please note that full credit card details are processed by secure payment gateways and are not stored directly by us.

2. How We Store Your Data

We prioritize the security of your information. All request data is stored securely using Firebase, a platform provided by Google:

Encryption: Data is encrypted both in transit and at rest.

Infrastructure: We leverage Firebase’s world-class security infrastructure to protect your data against unauthorized access, loss, or alteration.

Data Residency: Data is managed through Firebase’s secure servers, acting as our data processor.

3. Data Sharing and Third Parties

Your trust is our most valuable asset. Our policy regarding your data is simple:

No Sale of Data: We do not sell, rent, or trade your personal information or "request data" to third-party marketing companies or any other external entities for their own commercial gain.

Essential Service Providers: We only share data with third parties necessary to fulfill your requests, such as shipping carriers for freight forwarding , Amazon FBA for e-commerce fulfillment, or payment processors to verify your transactions. These partners are strictly prohibited from using your data for any other purpose.

Legal Obligations: We may disclose information if required by law or to comply with a legal process, such as requests from German tax and judicial authorities

4. Legal Basis for Processing

We process your data based on the following legal grounds under GDPR:

Performance of a Contract: Processing is necessary to fulfill your requests, manage structured payment models, and deliver products.

Legal Obligation: To comply with tax, accounting, and commercial regulations in Germany and abroad.

Legitimate Interests: To ensure the security of our services and improve the customer experience across our hybrid business model.

5. Your Rights

Under the GDPR, you have the right to:

Learn whether your personal data is being processed and request information regarding such processing.

Learn the purpose of the processing and whether data is used for that specific purpose.

Request the correction of incomplete or inaccurate data.

Request the deletion or destruction of your data, subject to legal retention periods.

Object to results produced exclusively through automated systems.

Contact Information For any questions regarding this policy or to exercise your rights, please contact our management at our Duisburg/Germany headquarters.

Last Updated: May 2026